1. Information We Collect

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We may collect the following types of information:

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Personal Information

 

Information you voluntarily provide, including:

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• Name

• Email address

• Phone number

• Billing information

• Account information

• Survey responses

• Contact form submissions

• Newsletter subscription details

• Reviews, ratings, and comments

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Automatically Collected Information

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When you visit our website, certain information may be collected automatically, including:

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• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website activity

• Referral sources

• Date and time of visits

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2. How we use your Information

 

We use your information to:

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• Provide access to our digital products and services

• Process purchases and payments

• Deliver travel guides, itineraries, and downloadable content

• Respond to inquiries and support requests

• Improve website performance and user experience

• Send newsletters and marketing communications (with your consent)

• Analyze website traffic and visitor behavior

• Prevent fraud and unauthorized activities

• Comply with legal obligations

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3. Payment Processing

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Payments on Solo Tales may be processed through trusted third-party payment providers such as Razorpay.

During the payment process, information such as your name, email address, phone number, billing details, and payment-related information may be collected and processed by the payment provider.

Solo Tales does not store or have direct access to your complete payment card details.

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Users are encouraged to review the privacy policies of the respective payment providers.

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​4. User Accounts

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Users may create accounts on Solo Tales to access certain features, products, or services.

Account holders are responsible for maintaining the confidentiality of their login credentials.

We may store account-related information to provide access to purchased products, user preferences, and account management features.

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5. Newsletter and Marketing Communications

 

If you subscribe to our newsletter or marketing communications, we may use your email address to send:

• Travel tips

• Guides and itineraries

• Product updates

• Promotional offers

• News and announcements

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You may unsubscribe at any time using the unsubscribe link provided in our emails.

Email communications may be managed through third-party platforms such as Mailchimp or similar email marketing providers.

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6. Surveys, Contact Forms, and Feedback Forms

 

When you submit information through:

• Contact forms

• Travel surveys

• Feedback forms

• Questionnaires

 

we may collect and use the information to:

• Respond to inquiries

• Improve our products and services

• Understand traveler needs and preferences

• Conduct research and analysis

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7. Cookies and Tracking Technologies

 

Solo Tales uses cookies and similar technologies to improve user experience and analyze website performance.

Cookies may help us:

• Remember user preferences

• Maintain login sessions

• Understand visitor behavior

• Improve website functionality

• Deliver relevant content and advertising

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Users may manage cookie preferences through their browser settings or the cookie consent banner provided on the website.

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8. Analytics and Advertising Tools

 

We may use third-party analytics and advertising tools including:

• Google Analytics

• Google Search Console

• Meta Pixel

• Other analytics, marketing, or advertising platforms introduced in the future

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These tools may collect information about website usage, visitor behavior, and interactions to help us improve our services and marketing efforts.

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Such providers may use cookies and similar technologies according to their own privacy policies.

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9. Reviews, Ratings, and Comments

 

Users may submit reviews, ratings, comments, or other content on Solo Tales.

By submitting content, you grant Solo Tales the right to display, publish, and use such content in connection with our services.

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Users are responsible for the information they choose to make publicly available.

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10. Affiliate Links

 

Some pages on Solo Tales may contain affiliate links to products, services, hotels, travel platforms, or other third-party providers.

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If you click an affiliate link and make a purchase, Solo Tales may receive a commission at no additional cost to you.

Affiliate partners may have their own privacy practices and policies.

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11. Data Security

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We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

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However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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12. Third-Party Services

 

Solo Tales may use third-party service providers including:

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• Wix

• Google Workspace

• Razorpay

• Mailchimp (if implemented)

• Analytics providers

• Advertising platforms

• Affiliate partners

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These providers may process information in accordance with their own privacy policies.

We encourage users to review the privacy policies of third-party services they interact with.

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13. Children's Privacy

 

Solo Tales is not intended for children under the age of 13.

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We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

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14. Your Rights

 

Depending on applicable laws, users may have the right to:

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• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent for marketing communications

• Request information about how personal data is used

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To exercise these rights, please contact us using the details below.

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15. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated revision date.

Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.

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16. Contact Us

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If you have any questions regarding this Privacy Policy or the handling of your information, please contact:

 

Solo Tales
Email: connect@solotales.in
Website: https://www.solotales.in